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“The user hereby consents, expresses and agrees that he has read and fully understands the privacy policy of vasundharaindia.in. The user further consents that the terms and contents of such privacy policy are acceptable to him.”

You will be asked to consent to the terms of this Privacy Policy when making a purchase of any product or using our services via the Site, where required under applicable law.

KINDS OF INFORMATION COLLECTED BY US

We at Vasundhara categorise the information we collect about you as follows:

A. Information Provided to Us:

We collect information that you provide to us while visiting the Site (including sensitive Personal Information, wherever applicable), which includes:

• your name, email address, billing address, shipping address, postal code; • your credit / debit card, mobile payment and other payment details; • your opt-in option to receive our e-mails, shop online, request a catalogue, participate in a contest, promotion or survey or join our social networking sites; • your reviews, feedback and opinions about our products and services; and • any other Personal Information you choose to provide to us.

B. Information We Receive from Others: we may also obtain Personal Information from our third-party service providers, which includes:

• updated delivery and address information from our carriers or other third parties;
• account information, purchase or redemption information, and page-view information from some merchants;
• select partners that make our service available on their device or with which we offer co-branded services or engage in joint marketing activities.

C. Information We Collect Automatically When You Use our Site: when you visit our Site, we automatically collect some Personal Information about you, which includes:

• information about your computer, including your IP address, operating system, access times, and browser type;
• details of your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
• information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers (such as, IP address, IMEI number, the address of the device's wireless network interface, or mobile phone number used by the device) and mobile network information;
• "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our services to you. You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. We use cookies to track the pages of the websites you have visited and improve our Site in order to deliver a better and more customized service.

USE OF INFORMATION COLLECTED BY US:
We need your identity details, contact details, banking information and account history to manage our relationship with you and provide services to you. We may use this information for suggesting products and promotional offers and schemes in addition to processing for various purposes, depending on the circumstances for which we may or will need to process your Personal Information, including:

• to communicate with you;
• to maintain and improve customer relationship;
• to assess, process and provide products, services and facilities to you;
• to establish your identity and background;
• to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;
• to provide you with information or updates on our products, services, upcoming promotions offered by us and events organized by us and selected third parties which may be of interest to you from time to time;
• to maintain and update internal record keeping;
• for internal administrative purposes;
• to send you seasonal greetings messages from time to time;
• to compile statistical and demographical profiles for our business and marketing activities;
• to monitor, review and improve our events and promotions, products and services;
• to conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products and services;
• to process any payments related to your commercial transactions with us;
• to comply with any statutory or regulatory requirement;
• to process and analyse your Personal Information either individually or collectively with other individuals;
• for detecting, investigating and preventing fraudulent, prohibited or illegal activities;
• we collect and store your service usage and transactional information to determine and verify the service charges payable by you and to administer our relationship with you.

USE OF INFORMATION BASED ON YOUR CONSENT:

• facilitate direct marketing, promotional and customer management purposes, including sending you promotional communications or special offers if you have consented to receive the same.
• we may use special categories of data (e.g., health data). But we will only do so if we have received your consent thereto; and
• for any other purposes for which we have your consent.

DISCLOSURE OF PERSONAL INFORMATION:

We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it.
We may share your Personal Information with other organisations in the following circumstances:

• if the law or a public authority says we must share the Personal Information or for the administration of justice;

• if we need to share Personal Information in order to establish, exercise or defend our legal rights (this includes providing Personal Information to others for the purposes of preventing fraud);
• where we restructure, sell or transfer our business (or a part of it). For example, in connection with a takeover or merger; • with the staff of Vasundhara for data processing and storage; providing you with access to our services; providing customer support; making decisions about service improvements and content development;
• with third party service providers, to provide marketing, advertising, communications, infrastructure, hosting and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyse and enhance data. We do not authorize them to use or disclose your personal information except in connection with providing their services.
• By accepting the Terms of Service, you agree that we may collect and store your Personal Information as long as you use our services subject to the limitations set out in this Privacy Policy.
• We may also disclose aggregate or de-identified data that is not personally identifiable with third parties, including our commercial and strategic partners. We respect the confidentiality of the Personal Information that you provide to us.

RETENTION OF PERSONAL INFORMATION:

To the extent required by law, we take reasonable steps to destroy, or de-identify or redact, Personal Information in a secure manner when we no longer need it for the purposes for which it was collected (as set out in this Privacy Policy) and retention is no longer necessary for legal or business purposes.

HOW WE PROTECT YOUR INFORMATION:

• We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
• Any personal information you provide to us is maintained on secure servers and our internal systems. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
• To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system.
• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.