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Return & Exchange Policy
Shipping Policy
• All products will be shipped 7-10 days after placing your order unless otherwise stated or emailed to you.
• If you haven't yet received shipping information/order confirmation? Email us at info@vasundharaindia.in and we'll send it as soon as possible!
• Any changes in address must be emailed within 30 minutes of placing your orderotherwise we can't change it.
• No changes in an order are allowed once an order is placed, relating to number of items/products chosen.
Return and Cancellation Policy
In the rare case that you are not satisfied by the product you bought or your product arrives damaged, following is our return policy:
• Some products are eligible for return and some are for final sale to maintain fairness to our self-help group women.
• It will be clearly mentioned on your product description view.
• Products that are eligible for return can be returned within 3 days of receiving the items.
• Mention the details of your order and drop us an email at info@vasundharaindia.in with the reason for return.
• Before returning the product, make sure that the product is not damaged.
• In the rarest of the rare event that your product arrives damaged, you should email us a photo of the damaged product. You must email us about any damaged items in your shipment within 24 hours of receiving your order.
• Full refunds will be initiatedwithin 24 hours after the product has been picked up.
• For cash on delivery orders refund can either be processed in the wallet instantaneously or will be processed through NEFT to the bank account given by you within 3-5 working days.
• All returns are subject to the discretion of Vasundhara.
Eligibility Criteria for Returns and Exchange:
• Misfit: Eligible for Return and exchange. Reverse Shipment Charges will be paid by customer.
• Received Damaged: Eligible for Return and Exchange. Reverse Shipment Charges will be paid by us.
• Wrong Product Shipped: Eligible for Return and Exchange. Reverse Shipment Charges will be paid by us.